Customer support told me that "maybe" it has something to do with call forwarding (a feature we have never used even once) and that dialing *73 will fix it. Hope that with the Straight Talk MMS troubleshooting Guide we were able to help you fix the issue. Go to Call Settings -> More Settings -> Call Forwarding. I have no one blocked. Tim, Community Specialist 0 tonton17 Install a MMS app: If you are still not able to use MMS on straight talk, then try using a 3rd party MMS app, such as Google Hangout (you can download form play store here) or you can also try Textra SMS; MMS Settings Fix on Straight Talk. When someone tries to call me they get a busy signal. Use A Third-Party Voicemail App. Go through the steps below and keep a second phone or someone's phone to check the calling functionality . Activating your SIM. The problem: I'm still receiving calls and notifications but my screen is straight black? Hope that with the Straight Talk MMS troubleshooting Guide we were able to help you fix the issue. Please try again. You may exercise this right to opt out by writing to us at Straight Talk, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. You can put the Samsung Galaxy S10 into Safe Mode one of two ways. But when time ran out and we purchased a 120 minute card, it would not update. When trying to reach my sister, I hear a tone consisting of 5 different pitched noises (i've heard this w/ Cingular announcements before), and then the message "The person you are trying to reach is not accepting calls at this time. Person is not accepting calls at this time And for some strange reason, this step is only necessary some of the time. Can't receive or make phone calls. RTT works with TTY and does not require any additional accessories. Since the problem is intermittent, Straight Talk has not been able to encounter it so does not have anything to work with to figure out the problem. Clearly there's a problem. Straight Talk is a Tracfone company and has very poor customer service like Tracfone. The only incoming call I can get is my ex, who is on my plan with me. Make sure that the first option, "Always forward" shows "Turned off". Next, select Wireless and networks. If you hear only one ring or no ring at all before your call goes to voicemail, this is a good indication you're blocked. Galaxy S Phones. I have lots of minutes and full battery charge and lots of days left. So now Straight Talk only offers the ZTE Z723EL unit through their website. My phone # XXXXX XXXXX Thank you. How to fix Galaxy J7 texting or calling issues: not receiving text or call alerts Last Updated on: April 9, 2022 by Harvey Hello and welcome to another #GalaxyJ7 troubleshooting article. Your calls should immediately start working after doing that. Turn off call forwarding. The only other setting is Do Not Disturb, but if you are receiving other calls, then that would not be it. Check the Blocked Calls or Reject List. In response to rjvan11. "Up to half the cost" is based on a comparison of the monthly cost of the $45 Straight Talk Unlimited Plan and the monthly cost of comparable nocontract, single line plans with unlimited talk, text and data on the top two carriers. Yet, I have no service. Phone arrives and still will not update minutes, so they have to overnight a new SIM. Real-time text (RTT) lets you use text to communicate during a phone call. Clearing your dialer app's cache data could also help get your phone back to making and receiving calls. Try sending or receiving MMS with the app now. How to fix Galaxy J7 texting or calling issues: not receiving text or call alerts Last Updated on: April 9, 2022 by Harvey Hello and welcome to another #GalaxyJ7 troubleshooting article. You can verify that as follows and . When I tested straight talk out for the first time on my AT&T SG3, all messaging and data worked perfectly, even receiving MMS. Message 20-4 UNY-4." Incoming calls are blocked via a service or device feature Number is in process of being ported to another carrier Phone is off and voicemail is not set up, or they are out of range For all of these scenarios, the resolution would be to reach the person via an alternate method to notify them of the issue. 11.2K Messages. (I understand this is a current issue being worked on) But, even once the call does connect, the agent cannot hear the caller. Option 1. Select the option Automatically. The first step is to register your phone number on the National Do Not Call Registry.An important note to realize is that this registry will only stop the reputable companies from calling you, mainly because they are the only callers who may care about the . Okay, here I am with a question for anyone else using the Straight Talk ZTE Z723EL home phone box. Launch the Phone app, tap the three-dots at the top, and select Settings. Mind you, we have had zero issues making or receiving calls to or from the DID lines. It's possible that the outdated carrier version and iOS that accounts for "iPhone won't make or receive calls" issue. It can take up to 15 minutes for your phone to connect to the Straight Talk for the first time. @Jaytown wrote: I'm trying to call a friend but the number keeps saying this person is not accepting calls at this time at first I thought I was blocked but I called from multiple phones and it says the same thing can you help me figure this out. my boyfriend has a Samsung Note 9 (we're both on T-Mobile) and for the last 5 days, I have not been receiving his texts. I don't have time to. Use your finger to tap the Do Not Disturb icon, which looks like a moon. Tap Do Not Disturb. Ask for FREE. No international roaming allowed. I decided to change my service to another provider and since then I can no longer receive phone calls from landlines to my phone. M1545590219651, Mar 21, 2019: hey guys! You have the right to opt out from receiving marketing communications from Straight Talk within fourteen (14) days of acceptance of this Agreement. If this is still not working, please read our Straight Talk MMS Issue troubleshooting guide. Use your finger to tap the switch next to Manual. 2. Look for simple fixes Check your service Check your inside equipment Check your calling features Push and hold the "Power Button" just until you see the "Power Off" option appear and let go of it. With Straight Talk, you can get a prepaid cell phone service on Verizon, AT&T, T-Mobile, or Sprint network at an affordable price compared to the major four carriers. Lately my phone has not been ringing when some calls come in. Choose Mobile networks. Tap Call barring and ensure the option is turned off. Straight talk message the person you are trying to reach is not accepting calls Cingular voicemail said the number is not accepting phone calls at this time krazeeme612 Level 10 (Genius) 1832 Answers, 4 Friends, 180 Followers "You could approach your friend if this keeps up." 3 1 Hello, Call 1-855-222-2355. If I get a recording on someones cell phone: person is not accepting calls at this time, what does it mean?. But, several users keep complaining about the instances when they can't make or receive calls on Android phone. Please try your call again later. No I haven't talked to straight talk I thought maybe it was something I had done on the phone this is a coverage by AT&T and I was wondering maybe if it was something to do with them or me I am able to get calls from others just seems to be that one or two different numbers that won't go through Prepaid Customer Service. Turn Off Do Not Disturb In Control Center Swipe up from below the bottom of the screen to open Control Center. To prevent both phones from ringing, go to Settings>Phone>Calls on Other Devices, and turn that option Off. This option must be disabled if you want to be able to pick up calls on your phone. Select Calling accounts and then choose your SIM card. Note: Inside those applications there is a place where you need to setup the Straight talk MMS settings (Settings - MMS Settings) and try inputting the MMS Settings provided above. Check our network coverage map. Only for personal use. Despite being connected to the network, I am unable to make calls or receive calls on my iPhone 4. He was the one who alerted me to the problem. What advice do you have for me. Straight Talk activations do take time! When porting (transferring) my number to the Home Phone device I got a message that the Service PIN was already used. Press #21# on your phone and then the Call, Send, Talk, or Receiver key. You'll know Do Not Disturb is off when the switch is gray. To place a call using RTT, follow these steps: From the main screen, tap the "Phone" icon. I'm missing incredibly important phone calls.I tried turning off call forwarding, which didn't do anything. Finally, I got it to work by doing the following (I have admin rights on my PC): 1. View solution in context. So, for example, if the user used his/her phone on T-Mobile prepaid and used T-Mobile APN settings, if he/she brings the phone to Straight Talk that operates with AT&T Straight Talk SIM card, the phone data will not work until the user changes 4G LTE APN settings for Straight Talk. Meanwhile, on your end, your phone doesn't ring at all. . If you have any of the below issues, here's how to solve them. Note: This information may not apply to all devices. Make sure that airplane mode is not on. Part 1: Why Is My Phone Not Allowing Me to Make Calls . Re: Phone can call out but cannot receive/get incoming calls. It isn't all calls and it isn't all the time but it seems to be happening more.What is also odd is that when my phone doesn't ring and a voicemail is left it doesn't even show up as a missed call at all. With an Android, making and receiving phone calls is immensely easier. I've spent a lot of time on the phone with straight talk customer service. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. The recipient will be invited to join the RTT call. 1 Like. Nancy XXXXXX The phone service has not switched over yet and I still have verizon service and It's the same number, just going to be with a . You get connected with the other contact within fractions of a second. Next, instead of just tapping that option, press and hold down the "Power Off" selection until the "Safe Mode" prompt is showing on your . Callers tell you the phone just rings and rings or they hear a recording or fax tones. we tried clearing cache on messaging apps (I use the Google Messenger), he got a new SIM card, I have done a soft reset on my WiFi and networks, made sure his number isn't blocked and still his texts are blocking on my end. (17,844 Views) My phone was fine until yesterday. It fixes itself over time. Tap the "RTT" icon to place your call. Please DO NOT attempt to activate your service again while waiting for it to connect. If the problem is simple, the . When I try to make a call, the phone immediately shows "call failed" even without any ringing. Now that your SIM is all set, it's time to activate your phone. Make sure you have a signal. Yea, also in some larger communities, they have issues with this. Ask Your Question Fast! Press #21# on your phone and then the Call, Send, Talk, or Receiver key. While the fault is generally due to the lousy signal density of the area you are in, there can be other factors such as incorrect APN settings, outdated PRL, or just awful network coverage of your network carrier.. Straight Talk is a company that is generally put into the limelight as a carrier with weak networks.While the packages and deals of Straight Talk are undoubtedly top-notch, in some . STEP 2. What is wrong? Go to Settings > Phone > Call Forwarding. I have an issue with Straight Talk too If the problem is simple, the . It is common for some problems to be reported throughout the day. Your iPhone 7 Plus won't receive calls and you're not sure why. Make sure you have internet or Wi-Fi connection when doing the following update. Galaxy Note Phones. Next, they need to enter new APN settings, save it and restart the phone again, and that should be it. How To Fix An iPhone 7 Plus Not Receiving . Remind me when call center opens. 3. There are a number of things you can check to solve this problem. This problem is incredibly frustrating, especially if you're expecting an important call from work or a family member. Message 1 of 3. I just assumed I was not by phone or didn't hear it ring when calls were coming through. My serial # XXXXX XXXXX 125 001 841 247. After hours on the (landline) phone with Tracfone, they said they must replace phone in 7-10 days. I added minutes. Source: Competitor websites November 2019. phone is not ringing for incoming calls from last few days my phone is not ringing when set to ringing profile whenever there is any incoming call phone does not play ringtone or it doesn't even vibrate when phone is set at ringing mode. @Raymond Satterfield I had the same issue for long time (no calls allowed on the app but it works fine on the web version and my mobile phone).I tried to reinstalling the teams app, clearing cache.but didn't help.. . Those smaller channeled towers would be in smaller communities. It will auto disconnect, then press star 73 you will hear beeps then disconnect (really fast) you now can get calls. 1) The "account number" is not your cell phone number. Make sure Call Forwarding is turned on. May 26, 2020 "Your call cannot be completed at this time" when making or receiving calls When using the phone to place a call I get "Your call cannot be completed at this time. There is a possibility that because of a simple problem, your phone won't make calls. Navigate to: Go to Settings. Galaxy S Phones. Galaxy phone is unable to make or receive calls. Go to StraightTalk.com. Added one of my colleagues username in Control Panel-->user account-->Manage user accounts . If you can call your voicemail number, listen to messages, and configure your settings, this would suggest that your voicemail is working and any issue with it is located on your device. This includes your phone, your SIM card packaging, and your Straight Talk Unlimited 30-Day service plan card. 2. When this mode is enabled, mobile networks are disabled, and incoming phone calls go to voicemail. I've been told it goes straight to voicemail and it never rings, and when I try to make a call it just says it's making the call but never hear any waiting tones and the timer never starts. Re: Suddenly can't receive calls on Straight Talk Try this.press star 22890, it will do everything you just listen. To turn it off, follow these steps: Select the Phone Icon on Your Home Screen Go Into. There is a possibility that because of a simple problem, your phone won't make calls. Activation appeared to go okay. Rather than feeling frustrated thinking about why is my phone dropping calls, it is better to look for reasons and then figure out the right solutions for the problems. This worked perfectly on my wife's Note 9 with T-Mobile. 1). If you call once a day for a few days and get the same result each time, that is strong evidence your number is . Go to Menu->Time Settings->Time Adjust. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Make sure your software's up to date: Go to att.com/softwareupdates. This method can be used on any Android device. In this article, I'll explain why your iPhone 7 Plus is not receiving calls and show you how to fix the problem for good! While this may not work for all network carriers, it may be possible to install a third-party voicemail app. Excludes taxes, fees, autopay discounts and limited time pricing. My phone: AT&T iPhone 4s (iOS 7.1.2) Last blog update: May 2015 Straight Talk Service Review: I've been on Straight Talk since October 2013 and so far my experience has been great. If you find this article helpful, please Support us and Subscribe to our . More lengthy phone calls and finally that phone works. On Apple phones go to Setup > General > Network > Mobile Data First, the user should delete old APN settings and then restart phone. It was an update.I have the same phone Samsung slider but I think it is universal. I can text and call out. Again, okay. 5 years ago. My tracfone will not make phone calls. Part 1: Why Is My Phone Not Allowing Me to Make Calls . Follow the steps below to solve the problem. When others call my number, they report that my phone is 'disconnected.' I am able to send and receive SMS messages, but no calls. Just like Do Not Disturb mode, Call Forwarding is a useful function that can cause an unwanted disruption. In this post, we will talk about nine best ways to fix iPhone not receiving call issue. I checked and his number isn't blocked. . Select Connections. Program your device by calling *22890 (only Verizon towers) and letting the programming sequence complete. Check to see if you have a text conversation with this person and see if there is a crescent moon icon by them. Your calls should not be forwarded anymore on your phone. When I tested straight talk out for the first time on my AT&T SG3, all messaging and data worked perfectly, even receiving MMS. It has a major issue that prevents it from receiving calls and texts while . Yes, the card they . There is no need for a physical card as long as you have a credit card to pay for the service. My husband called and it went straight to voicemail. You might have to repeat this step if you ever do a factory reset. I bought my ZTE home phone box several months ago to replace the Huawei box which will soon be obsolete. On some phones, you can block calls from certain numbers or create a reject list to avoid calls you don't want to get. Turn your phone off and back on. If you've waited over 12 hours for a new activation (not a number transfer/port in those can take 24-48 hours) Here's a couple of things to try:. These messages have been in use for decades, and while many intercept messages use a standardized format adopted in the 1980s, notifying callers with messages like "the person you are trying to reach is not accepting calls at this time," intercept messages vary between phone carriers and companies. I can send and receive texts no problem but for some reason can't get or make any phone calls. Try calling the number again. Grr! If Wi-Fi is on, you can still surf the web and send messages using data, though. You could do a factory reset right now, and you might not even have to do the above, but if you do another factory reset, you might have to. I've spent a lot of time on the phone with straight talk customer service. The person you are trying to reach is not accepting calls at this time on straight talk phone. 01-02-2010 07:35 AM. Install a MMS app: If you are still not able to use MMS on straight talk, then try using a 3rd party MMS app, such as Google Hangout (you can download form play store here) or you can also try Textra SMS; MMS Settings Fix on Straight Talk. In my experience, it means the customer has had their service suspended. 07-27-2013 11:42 AM. Hello! 1 Like. Step 1: Launch the Settings menu and select 'Apps & notifications'. 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