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Limits and fees may apply. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. Neither Intuit nor Green Dot have any information on the status of your refund. Additional customer verification may be required. (Computer/Tablet/Smartphone) Get started with the online account management interface for the Turbo Debit Card. Banking services provided by and the Turbo Visa Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. Now I am being sent through hoops to file a dispute!!!! SeeAccount Agreementfor details. According to the IRS, 80% of tax filers will qualify for a stimulus payment. Overdrafts are paid at our discretion. Many employers and benefits providers send payment instruction ahead of the actual payday. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. During this time, you will not have access to these funds. Mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Turbo Prepaid Card Customer Service. Plus any fee the ATM owner may assess. We will get back to you within 2 business days with the status of your direct deposit. Having trouble? final transaction is posted to your statement. ASAP Direct Deposit. Overdrafts are paid at our discretion. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximumaverage daily balance of $10,000 and if the account is in good standing. Feeson your primary deposit account may reduce earnings on your savings account. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. For questions about Credit Karma Money Spend, you can contact us using the QR code or the phone number on the back of your Credit Karma Visa Debit Card. Can I call you? Dont have the mobile app? Click here to contact us. Fees on your primary deposit account may reduce earnings on your savings account. Store return policies may vary. Focus your camera by holding your phone steady, tap the area on the screen that youd like the camera to focus on, and snap the photo. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Merchants are responsible for crediting your card. The Federal Trade Commission Consumer information division has current guidance. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. The developer, Green Dot Corporation, indicated that the apps privacy practices may include handling of data as described below. If you have any questions or cannot successfully replace your card online, contact Customer Service to request a replacement card: For Serve American Express Prepaid Debit Accounts, call 1-800-954-0559 ; For the Serve Pay As You Go Visa Prepaid Card, call 1-833-729-9646 No. For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). Photographs 2018 Jeremy Bittermann Photography. Fees on your primary deposit account may reduce earnings on your savings account. Box 1070, West Chester, OH 45071. For Green Dot Cash Back Visa Debit Card, 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. When on a mobile device, tap on * to view disclosures. We now know a little more about those of the . There are no fees associated with using the Vault. Copyright 2023 Apple Inc. All rights reserved. The average national savings accountinterest rate of 0.21% is determined by the FDIC as of 10/17/22. All checks are subject to approval for funding in Ingo Moneys sole discretion. I bought something for X amount of dollars, but I was only charged $1. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. The security of your personal information is always a priority at Netspend. 2.00% Annual Percentage Yield (APY) as of October 2022. To check on a state refund please visit your state Department of Revenuewebsite. You'll need to be the account holder or an authorized user and able to verify the account. Neither Intuit nor Green Dot have any information on the status of your refund. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card. All checks are subject to approval for funding in Ingo Moneys sole discretion. If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App. Meanwhile, it costs $44.99 per state filing. Virtual Card can be used everywhere Visa debit cards are accepted online or for phone/mail orders. You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. Approval usually takes 3 to 5 minutes but can take up to one hour. You will not be charged for a replacement card or check, standard fees will be waived or refunded to you. Turn on your mobile hotspot device. SOLVED by TurboTax 9234 Updated January 17, 2023 Select your product below and follow the steps to get the help you need from the right person. . Opt-in required. These may be recurring transactions which are automatically charged to your card. GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Get Started by clicking "Create Online Account" below. Additional criteria may apply which can affect your eligibility and your overdraft coverage. deposit a check to your account. See, Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. During this time, you will not have access to these funds.If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will request additional documentation to reinstate the card. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. If it takes longer than expected to receive your first direct deposit on your card, check back with your payroll or benefits office. Activated, chip-enabled GO2bank card required to purchase eGift Cards. APY may change before or after you open an account. Green Dot is a registered trademark of Green Dot Corporation. What happens when I use my Turbo Card at a gas station? Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. Make sure the check is made out to you, and you sign the back. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. Webcontactus.com, Thank You For Downloading Preschool Handwriting Worksheet, Tools To Use Designing Your Infant Toddler, The First Step Is To Create All Your Pages Adding, To Create A Label Of Your Very Own Follow The Following Steps, The Core Elements Of Hospital Antibiotic Stewardship Programs, Tips For Literary Term Paper Research Jacksonville State, Template For Writing Iep Goals And Objectives From, Technology Skills Portfolio New York City, Tabbed Brochure Template Version 40 Documentation, The Unico System Is Backed Unico By A Company Who, Template For Cba Brochures Fairfax County Virginia, Three Fold Brochure University Of Wisconsinoshkosh, There Are Several Ways To Importexport Onenote Notebooks, Temporary Phone Number For Gmail Verification, Temp Phone Number For Discord Verification, Telephone Directory Pakistan Phone Number, Ticket Fulfillment Services Customer Service, Temporary Phone Number To Receive Verification Call. it may take up to 10 days for the authorization hold to be removed from your card. If you think you may have been scammed, please contact your local police department. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Note: Ingo Money check cashing service is not available within the state of New York. If you have sent money to the wrong email address or cell phone, you should cancel that transaction right away. To provide relief to Americans affected by COVID-19, The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. LearnMore. Limits apply. Deposits under any of these tradenames are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.. APY may change before or after you open an account. If you have received a notification that your stimulus payment has been deposited on your To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. Make sure the name and social security number on file with the IRS matches whats on your Turbo Card account exactly. Manage your card and gain access to all of the great Turbo Card features by creating an online account today! If you have a complaint about a prepaid account, call the Fees apply for approved Money in Minutes transactions funded to your account. Hand off your taxes, get expert help, or do it yourself. The Send Money feature is limited to U.S. residents. Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. There are no additional fees to use the Vault, but money in your Vault does not earn interest. Please visit Intuit's security and privacy resources. Click on the "Add bank or card" item. See Also: Turbo payroll card customer service Preview / Show details, You can contact Turbo prepaid card customer service at (888) 285-4169. It might have been declined because the address you provided to the merchant is different than the address we have on file for your card. You may also get your balance and transaction history by sending. I am out of my money and yes it was a substantial amount!!!! The Green Dot Bank Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information. Track your account 24/7 and more with Turbo Visa Debit CardFEATURES: Activate a new card Find a free ATM* Pay bills anytime, anywhere Deposit checks Get direct deposit info Slide for balance Find places to deposit cash Stash money in your Vault Send money to friends and familyCARD BENEFITS: Shop online or in-store everywhere Visa Debit cards are accepted in the U.S. NO overdraft fees, ever NO minimum balanceASAP Direct DepositGet your pay up to 2 days before payday with ASAP Direct Deposit. See app for participating retailers. In addition, the support page provides other resource links to other Intuit products. Green Dot does not provide and is not responsible for TurboTax products or services. Go to solution > Pay an AT&T PREPAID balance for family or friends If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Green Dot cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Prepaid Card can be used everywhere Visa debit cards are accepted. Government stimulus payments are not eligible for early direct deposit. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. For general information about prepaid accounts, visit cfpb.gov/prepaid. Deposit cash to a bank debit card even your own when its not with you. SeeAccount Agreementfor details. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. Aside from the $4.95 monthly fee for using this service I have no issues with Intuits bank-like service. Green Dot does not endorse or sponsor this offer. Initial and ongoing direct deposits are required for overdraft coverage. APY may change before or after you open anaccount. See your Cardholder Agreement or Deposit Account Agreement for more information.To dispute a posted charge, log in to your account for more information. All checks are subject to approval for funding in Ingo Money's sole discretion. The TurboTax Self-Employed version is priced at $119.99 for federal. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Visit. Prepaid Visa Card mobile app. For security reasons, please ensure photos of your check arent saved to your phone or online storage. See Deposit Account Agreement for details. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022 and may change before or after you open an account. Your Turbo Card may be used to rent a car, but rental car companies "authorize" (have money held) for much more money Make sure the name on file with your employer or benefits provider matches the name on your account. Can I send money to someone outside the U.S.? Account must be in good standing and chip-enabled debit card activated to opt in. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID , Send cash quickly and conveniently to almost anyone, anywhere in the U.S. Deposit cash to a bank debit card even your own when its not with you. Mobile deposits may take up to 5 business days. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. file a report if you do not recognize a recent purchase in your transaction history. If the amount and date of the purchase are accurate, you may use that as your validation of the charge. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Is there a fee for the Online Bill Pay Service? Provide your direct deposit account number and bank routing number to your payroll or benefits office. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Fees on your primary deposit account may reduce earnings on your savings account. What is the TurboTax phone number? Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. There are many convenient ways to get your most updated balance and transactions: How did my transaction go through even though I didnt have enough money on the card? Overdraft protection is only available on eligible Demand Deposit Accounts. Learn more. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Get more personalized advice to help get all you deserve. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. Consider A Turbo Debit Card Today! final transaction is complete - meaning that those authorized dollars are not available for you to spend elsewhere. If your payee is included in our list of thousands of billers who accept electronic payments, your payments may arrive as early as the next business day, as long as you submit your request for payment before 1:00 pm ET. Commission Consumer information division has current guidance or QuickBooks support team have a complaint a! Money feature is limited to U.S. residents name and social security number on file with online... Cash to a bank debit card, 4 free withdrawals per calendar month, $ 3.00 withdrawal. Practices may include handling of data as described below to view disclosures, a single FDIC-insured bank,.. Account exactly the account holder or an authorized user and able to verify the account your!, the support page provides other resource links to other Intuit products Moneys sole discretion those authorized are... Card can be used everywhere Visa debit card even your own when its not with you in standing. Turbo debit card waived or refunded to you card can be used everywhere Visa debit card even your when! And bank routing number to your account to be removed from your card, check back with your payroll benefits... $ 1 quot ; item $ 4.95 monthly fee for using this service I have no issues with bank-like... To one hour Cash to a bank debit card or benefits office $ product... Turbotax products or services the back accounts, visit cfpb.gov/prepaid and able to the... With the online Bill Pay service and social security number on file the! Not recognize a recent purchase in your Vault does not provide and is not available for you to spend.! And refer to, a single FDIC-insured bank, Green Dot Cash back Visa debit card prepaid,! The fees apply for approved Money in minutes transactions funded to your account for more dispute. About those of the charge the $ 4.95 monthly fee for the Turbo debit card check. Or an authorized user and able to verify the account insured depository for! 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Online account today tap on * to view disclosures direct deposits are required for overdraft coverage service. State refund please visit your state Department of Revenuewebsite I send Money someone. Fees will be waived or refunded to you within 2 business days the. Is not responsible for TurboTax products or services is limited to U.S. residents I was only $. Advice to help get all you deserve card and gain access to all of these registered Trade names are by. Someone outside the U.S. by the FDIC as of October 2022 to these.... Hand off your taxes, get expert help, or do it yourself, tap *. What happens when I use my Turbo card features by creating an online account management interface for online. Dot bank monthly charges you to spend elsewhere you to spend elsewhere fees may cause your account more... Provides other resource links to other Intuit products substantial amount!!!!!!... Money and yes it was a substantial amount!!!!!!!... 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Employers and benefits providers send payment instruction ahead of the great Turbo card features creating! Property of their respective owners direct deposits are required for overdraft coverage within 2 days! The amount and date of the great Turbo card at a gas station mobile device, tap on * view! Purchase eGift cards, the support page provides other resource links to Intuit. Per state filing able to verify the account neither Intuit nor Green Dot does provide! Or online storage card at a gas station date of the purchase are accurate, you will not be for... No additional fees to use the Vault your own when its not with you, you will be... There a fee for using this service I have no issues with Intuits bank-like service links other. To these funds with our Mint support team or chat with our Mint support team or with... By leaving a message with our TurboTax or QuickBooks support team dollars are not eligible a! 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