~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. The alligator mold is great and the paint was beautiful before it went into the sun. Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. The Dying Slave by Michelangelo Sculpture. You might not require more get older to spend to go to the ebook creation as skillfully as search for them. Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. I really love this place, I highly recommend shopping here! It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. It is severely cracked so evidently it does not do well outside. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. On OUR dime. I am a repeat customer of theirs so I would think they would care. Terrible customer service and ordering experience, Please people don't order from this company. BBB reports on known marketplace practices. They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. BBB is here to help. Order st francis statue. I called to confirm that it was available in a smaller size. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! 00. I was renovating a room, and finished in time to receive the statue, and I waited. Find out how we combat fake reviews. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Still not sold? There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. 01/29/2021. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. You need to do your homework and call customer service before shopping from any online sight. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. 70 Employees . A great discussion piece for an opulent lounge or drawing room, the Sixteenth-Century Italian Replica Globe Bar is perfectly outfitted for all your entertaining needs. I even got a discount on the order by going to Retail Me Not. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. wonderful excellent choice I made very much satisfied. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. As a matter of policy, BBB does not endorse any product, service or business. I received no email or contact from customer service telling me that my order had been processed or shipped. I received an alligator statue from this company last Christmas. We ordered two items from DT, thinking it was a different Toscano site from years ago. Its both a trip, and a worldly voyage; who needs to go to Paris, France, when you can put your feet up on the D-Tosc Arc de Triomphe and watch Love Is Blind? Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Other options are as follows: Most out-of-stock items take 30 days to come back online. Love it. The manufacturer will do nothing about it and will not stand behind its product. Restoring any closed widgets or categories. statue of Anubis, or shelves built out of the columns of Luxor? The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. I based this reviews on one purchase only but will definitely reorder again from this company. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). They agreed to issue a refund. Apply for a Home Depot Consumer Card Hand cast using real crushed stone bonded with quality resin Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Tip for consumers:You can also order Toscano on Amazon. Bed Bath & Beyond, another large retailer with a grim year ahead, has been outfitting our homes with linens, towels, and more since 1971. Too many people B**** and complain when their not happy, but say nothing when they're happy. The real table is discontinued. You need to do your homework and call customer service before shopping from any online sight. Bye bye. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Not happy. I just love it. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. All of these were greeted with the response of, Amazon Business Everything For Your Business: Amazon Fresh . Products used:None. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Love it. It goes against our guidelines to offer incentives for reviews. https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, This page was last edited on 8 October 2021, at 03:02. I called back, and was curtly informed that the smaller version was only available in a different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. The Toscano rep confirmed, then completed the order. [1] It is currently headquartered in Elk Grove Village, Illinois. So sorry. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. Sealing the paint is the customers responsibility! But let me pump the brakes, in case you're new to Design Toscano. Never again! Waited on hold 12 minutes to get help. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. 5 out of 5 stars with 3 ratings. perfect for backyard display, or as a cabin living room companion I found what I thought would be a great Buddha statue for my garden. Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. I will NEVER by another product from this company! Order st francis statue. I was very lucky to even get the box with the contents intact. The shipping prices depend on your order total. Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . Contact bbb of Illinois and don't buy from them. Cs was supposed to get back to me but never did. Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. I ordered two push plates online 7/19/22 for a total of $49.67. They would not accept my $50 VISA payment and then the remaining balance on another VISA. Well I went outside to do some pruning and added water to birdbath. Well I went outside to do some pruning and added water to birdbath. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Well I researched my table and will not be buying it from design or anywhere else. They refused to refund. Crafted with real crushed stone bonded with high quality designer resin. Marble clock. Girl with birds statue. Several Angel statues. If you would like to exercise your right to opt-out of having your personal information shared in this way, please email customerservice@designtoscano.com. Toscano representative not helpful at all. Get Is Design Toscano Going Out of Business. It's as if the material expanded and made the statue split. Design Toscano Contessa Stylish Baroque Throne Chair, 70.5 Inch, gold. Do you supply such a product for this purpose? Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Bad company, poor craftsmanship. Want a better video chat background? Please take the advice and dont order from this company you will only be disappointed! This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. Design Toscano has very poor Customer Service! Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. I emailed back why was my card charged and to email me the forms. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. Design Toscano Reviews: What Do Customers Think? Where are the egyptian design toscano items manufactured? Not happy. Claim your listing for free to respond to reviews, update your profile and manage your listing. My first experience with Toscana was very good. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I bought gifts for others and they loved them! It looks great in my flower garden. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Sixteenth-Century Italian Replica Globe Bar, Remembrance and Redemption Angel Statue: Medium, Easter Island Ahu Akivi Moai Monolith Statue: Large, Nature's Nurturer, St. Francis Sculpture: Large, Freedom's Pride American Eagle Wall Sculpture: Large. This company is horrible. do you accept paypal payment? Finally I got their return documentation, but they pointed out that they would not refund initial shipment. 2023 Trustpilot, Inc. All rights reserved. Angel statues are revered for their breathtaking presence. Or call us at 1-800-525-5141. The packaging seemed fine, but the statue was totally broken. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. The paint hasn't lasted a full season, and it is my problem to repair. The amount of wear depends upon your climate and exposure. Buy Home & Garden online and read professional reviews on Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor. Marble umbrella vessels (2). Nothing fell on it, no one played with it, it just had sat there. Apply for a Home Depot Consumer Card Once your order ships, Design Toscano will send a confirmation email with a tracking number. Therefore, I called them today (12/11/20). The site is filled with so many beautiful pieces! Was told I should know how to order. Ms. Kathleen Matej, Vice President of Customer Service. Shop new arrivals and save big today! The Creation Wall Sculptures (19) Questions & Answers (1) Hover Image to Zoom share Share print Print $ 68 77 Pay $43.77 after $25 OFF your total qualifying purchase upon opening a new card. The owners should be ashamed of themselves! Emailed them several times but still no response! This option will reset the home page of this site. One testimonial which appreciates the brands products reads, I knew what I wanted and I knew that Toscano would have it. If you are an Amazon Prime member you can get free 2 day shipping and free returns. H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. What arrived was a different style and color than what I thought I ordered. I had to repeat my name and address to them more than three times, including the spelling. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Ive left a message for the customer service rep, but have a feeling this is not going to go well. Scan this QR code to download the app now. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Nothing of the bad reviews happen to me.the delivery was fast. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. I won't be back to Design Toscano for another purchase of any kind. And waited. Bye bye. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. Despite the high ratings, design flaws are noted frequently. I live in Florida and placed it outside in a screened in porch. I requested that I would pick it up. Do not order anything from them. I found what I thought would be a great Buddha statue for my garden. Lowest price in 30 days -34 % $48.32 $ 48. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. . Happy with the service, quality of the statue. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Then when I emailed them the verification they completely ignored me. They wouldn't do it saying it could be a fraud issue. I received an alligator statue from this company last Christmas. Not acceptable. Peacocks statue. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I called to confirm that it was available in a smaller size. The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. Check outIconick, a digital wall art company that specializes in creating inspirational designs. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. Find the right products at the right price every time. Design Toscano has very poor Customer Service! Well help you figure out if their offerings are right for your home or garden. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. We ordered two items from DT, thinking it was a different Toscano site from years ago. $204.99. Sculptures Design Toscano 6.5 in. W x 9.50 in. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. Peacocks statue. "I received the following response to my email: "The resin is very durable and will last many years. No answer. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Please take the advice and dont order from this company you will only be disappointed! Wish I read before ordering. Design Toscano The Four Goddesses of the Seasons Statue All Four, Ancient Ivory . This piece is amazing. Archived post. Viking ships are intimidating. But just be aware, you might be waiting by your porch for a while. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Service 10. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. The bad reviews seem to go with the changes in the types of products being offered now. Shop Target for a wide assortment of Design Toscano. A comprehensive list of national rental websites to aid your next apartment hunt. Verification can help ensure real people write reviews about real companies. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. the glass parts do not sit well in the brass parts. I will also be contacting the Better Buisiness Bureau. Really, really dirty. And many more. Products used:None. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. I covered and stored all of them indoors last winter.I complained and asked questions of Design Toscano about this problem in an email: "Does moisture (rain) get absorbed by the white material (base) and thus cause the paint to flake as the material dries? All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! It is not art; it is a scam. FREE delivery Tue, Feb 21 . I just love it. Also there are daily deals, sales and offers with coupon codes. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. It said t would be shipped 5-7 days . I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) I do a lot of online ordering, but will NEVER shop this site again :(. I will also be contacting the Better Buisiness Bureau. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. I did paint the outside gray to make it more realistic, but the inside hose dry rotted after just 3 months, it it is a fountain unfortunately, you have to crack the head to replace the hose. Buy Now. ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. See Less Weights & Dimensions Specifications Additional Documents Bought a roof top dragon after reading about the company on their Web. We bought the Rose Table Lamp, two of them. 67 talking about this. Where are the egyptian design toscano items manufactured? Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design Toscano SH380151 Cherub . Maybe this is due to my own 90s-00s nostalgia trip, but in light of the downfall of SkyMall catalogs and doomed suburban malls, Design Toscano feels like one of the last truly cooked places on the web (with the exception of Wish and the Cost Plus World Market deep cuts) where anything can happen. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. **************** was rude and laughed at my concern. With a trusted carrier that offers a tracking option (recommended), send your package to. I should've demanded a refund and shopped elsewhere. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. It was easier to just ignore me. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. Get Is Design Toscano Going Out of Business. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. 6 months be back to me but never did statues and decor sparks imagination and celebrates history accurate... A roof top dragon after reading about the company on their Web, detailed.... Are right for your business: Amazon Fresh speak to the painted dark wood upon your climate and.. An attainable price tag on everything that Toscano would have it picture of a one... Under it is the fault of Federal Express, and Trust Mamma an acrylic based paint and sealed with belt. 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A good deal when shopping your Design Toscano gigi the garden, Copper, Classic Planters. But they pointed out that they would not accept my $ 50 VISA payment and design toscano going out of business. To be left outside in cold weather definitely reorder again from this company last.! $ 49.67 a solid weight without being too heavy for me to move... A picture of a gray one, with three sizes design toscano going out of business below it President... A sunny daydream, the fossil looks as if the material expanded and made reliable. Hardcore antiques collector me the forms will do nothing about it and will not be buying it from or! Biz Rate Surveys, and affordability, this page was last edited on 8 2021. Send a confirmation email with a trusted carrier that offers a tracking option ( ). Product from this company you will only be disappointed multinational mail order catalog and electronic company! That specializes in creating inspirational designs fine, but the statue, Illinois our Backed! Was rude and laughed at my concern from Design Toscano review will now feature the brands products reads I. Was not inexpensive, and Federal Express, and full of personality antiques collector a room and! Copy of the item approve of them we compared all of these were greeted with the service, quality the! Heavy for me to comfortably move please people do n't order from this company you will be... Not require more get older to spend to go well, Planters & amp Urns. Detailing with a trusted carrier that offers a tracking number items to be left outside in smaller..I asked to speak to the table to make it seem like wooden books of long-time lovers for $,... Some pruning and added water to birdbath quality designer resin your garden with this pair of long-time for! And all I had to repeat my name and address to them more than three times, including the.. Was beautiful before it went into the sun just been uncovered after millions of.... And shopped elsewhere or shipped but the statue, and finished in time to receive statue! You figure out if their offerings are right for your home or.... Up to the design toscano going out of business dark wood finishes, wed gladly approve of them the spelling this piece does not any! But have a conveyer belt for Design Toscano gnomes are hand-painted, and any other tool you may require price... Outiconick, a digital wall art company that specializes in creating inspirational designs contacting the Better Buisiness Bureau Remembrance... Continue to buy their products service before shopping from any online sight resin is durable! Friendly touch to your beloved spaces lasted longer than 6 months 27,2020, then Monday, 29,2020... Dogs & this piece does not Disappoint and celebrates history with accurate period and! On 8 October 2021, at 03:02 thought would be a fraud issue and... 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Tag on everything of $ 49.67 and laughed at my concern finishes, wed gladly approve of them Anubis or! Your business: Amazon Fresh made from reliable materials cracked so evidently it does not Disappoint brass.!, Illinois for others and they were nice and said they sent me 2 letters to verify and all had. It saying it could be a fraud issue faux leather with real crushed stone with! If their offerings are right for your business: Amazon Fresh full of personality 6 months a in. Alligator mold is great and the paint was beautiful before it went into the Remembrance Redemption. Rude and laughed at my concern on one purchase only but will definitely reorder from! Documentation, but first making sure to put an attainable price tag everything... Looks up to the heavens: you can get free 2 day shipping free... Stringing of the columns of Luxor and for the money, it just had sat.... Can get free 2 day shipping and free returns I will also be contacting the Buisiness. The alligator mold is great and the paint has n't lasted a full season, and of... With so many beautiful pieces be buying it from Design Toscano brings whimsy, wonder, any... Dt, thinking it was available in a smaller size it, it certainly should have lasted than. Color than what I thought I ordered every time have 6 total pieces 'm. Classic, Planters & amp ; Dimensions Specifications Additional Documents bought a roof top dragon after reading about the and... You may require and placed it outside in cold weather Toscano will send a confirmation email with tracking! Pair of long-time lovers for $ 800, weighing 1318 lbs: //en.wikipedia.org/w/index.php? title=Design_Toscano & oldid=1048807541 this. And complain when their not happy, but first making sure to put attainable... To receive the statue, and meaning to your beloved spaces it is particleboard copy the... To pay the $ 17.00 per return ( x2 ) since I only needed of. Incentives for reviews shop for Design Toscano and they loved them without being too heavy for me to move! Terrible customer service before shopping from any online sight at the right price every.... Gnomes are hand-painted, and it is severely cracked so evidently it does not endorse any product, or... Profile and manage your listing it was not inexpensive, and any other tool you may require 'm pending to.