Purchased path light kit Item #0329397/Model 00847 in July 2015 from Lowes. Portfolio landscape lighting fixtures add a natural decor a beauty to your home. Purchased a Portfolio 8 pc. Welcome to Our Support Center. Have you found a solution? I just bought portfolio landscape lights kit #00746 (12 light kit )at lowes and want to change the bulbs to LEDS and was told by lowes I could but can not find the bulbs any where .I need 40 bulbs because I bought 4 of the kits .I looked on ebay but all the bulbs say dc instead of ac transformer .I did find 1 type that said they fit portfolio and he is in Canada. Checking the fixture's location and battery connection typically fixes most solar light issues. 2 weeks ago the lights didnt come on, so I went and changed the setting to A, then 0. Broke one with shovel in the dumb Halloween snow storm. Portfolio Lighting Troubleshooting For Outdoor Landscape And Indoor Lighting Common Problems Easy To Fix When your Portfolio lighting isn't working correctly, it causes your landscape to look incomplete or simply not finished if you can even see the lighting at all that you created. Just like you would not add more fixtures as table lamps or wall sconces in a single area in your living room, do not you want to place the external fixtures too close to each other either. The transformer itself was good but the sensor and control circuits were nonfunc. They have a threaded top for the fixture to attach to. The lights in the Malibu lasted at least 3/4 months. thx. Technical Service. This type relies on the transformer location for proper function. Further I will warn everyone I can of the difficulties I experienced with the Portfoli brand. I purchased model #EL0420PBR-6 from Lowes but lost the instruction manual telling how to set transformer. They invariably cracked due to the bulb heat. Installed the Portfolio Bluetooth Audio 6-Path Light set about 6-8 months ago , has worked flawless until a week ago , was dark in the morning when i got home and lights were not on , nothing has changed in the area the lights were installed , no digging or anything , Bluetooth not found , changed transformer and still same problem , went from a Model # DA-45-12W to a DA-45-12W-1. Tags: portfolio outdoor lighting problems, home lighting, Portfolio outdoor lighting recalls. Help Please. I recently purchased 4 low voltage lights Model # 03008217. We like the way it looks in our yard and it sheds the light we needed it for, however we cant get the light to work again. Portfolio 600 watt transformer manual 12 volt multi tap landscape lights not working solutions troubleshooting 00689 hampton bay low voltage 200 wll103bz user pdf 0338648 outdoor light. Make Sure Your System Has Power The most likely reason all of your lights are out is there is no power coming from the transformer to the lights. (adsbygoogle = window.adsbygoogle || []).push({}); This will not only save you money, but is a uick and easy way to troubleshoot any Portfolio Lighting problems you may be experiencing. I need to order a Diffuser for ITEM # 0104292. Far better than the quick connects; better connection that will hold up over time. Too many path lights, too close together can make your walkway look more like runway at an airport. But after turning the lights on and off a few times it corrects the problem. Would be appreciated! Is there a frayed wire or connection attached to the house? Tonight, the lights did come on again, after several minutes of going through the settings, A, 0, back to 4, lights finally came back on and seem to be working fine now. The automatic feature (photo eye) has quit working. The Malibu, replacement parts (photocells) are available. But is there something else going on with it that you may know of. About Wire Connections. This video is most helpful when your entire lighting system stopped working. I need a replacement Photo Eye cable (Part #0090573-E) for a 300W Transformer (Model #EE0001BK). I need replacement steaks and this problem will be solved. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. Manuals; . If any problems arise with your lighting, you must turn the circuit breaker off at the main electrical panel to prevent electrocution. Quick connects do not last. I have a paradise GL22772 model . Web portfolio manuals manualslib has more than 263 portfolio manuals. We have one (1) broken walkway lamp glass lense, can we buy 2, replace one and have an extra? These lights I have bought from Portfoli are the worst Ive ever encountered. Thank you for your help. This website stinks!!! Ive tried for 2 days to make this light work but I cant do it. I would like to put one at the top of the ramp and another at the bottom. View & download of more than 263 Portfolio PDF user manuals, service manuals, operating guides. A multimeter can be used to ohm out the two power wires. I need the glass for Portfolio #0693981 this website is near impossilble to follow as I cant find anything. I cant keep replacing outdoor lights on a new house. 4. Troubleshooting Guide. #124700. Once again, torubleshoot all your wifes and look for any frayed or worn wires that may need to be replaced. The Richardson table lamp comes in a bronze finish with a red and bell shade.Add a bit of whimsy to any room with Hunters Richardson table lamp. I recently purchased and installed an outdoor wall lantern with motion sensor for my front porch. They all work when they are working, seems like there is no reason why they shouldnt work. A short someplace? I am looking for the globes for portfolio outdoor wall lantern item #247199. The third wire is the ground. What can I do to stop the water from getting into the lights? Are model #00906 still available anywhere? Too many path lights, too close together can make your walkway look more like runway at an airport. How Can We Help You? I purchased 2(2packs) of your landscape lights(Mod # LV11760) to replace 4 cheap Malibu lights. Photo cell lens Must be dark. The unit works well on larger wire, but presents issues when attempting to strip stranded wire 22 gauge and smaller. Check for photo cell and cover with tape to imitate darkness. Does anyone respond to this page of questions (have not received anything in my email either)? It would only flicker. Installing the fixture near a hard-wired light prevents the sensor from working properly because the solar light may not illuminate at the right time if stimulated by a nearby light source. That stopped working. I have a portfolio low voltage transformer that keeps flashing 1 and 3 and if I push one of the white arrows the lights go on for a second and go right out and again start flashing 1 and 3, Did you ever solve your problem? Check the Photo Cell is working, may be fused also. When shopping at Lowes, I could not find the identical light fixture, but it resembles item # 0591706/. I am having a difficult time finding a replacement rechargeable battery. I bought a light @$12.00. Outdoor Landscape Light Troubleshooting Guide. The transformer itself was good but the sensor and control circuits were nonfunctional. Ive been using low voltage landscape lights for many years, mostly Malibu. Susan 412-327-5882. LED -- light emitting diode -- bulbs work in both hard-wired and solar light systems, but their technology differs among manufacturers. We want to grow your business, together. Are your portfolio lights not coming on at all? All About Outdoor Lighting Design and Decorating Ideas, What Are The Best Outdoor Solar Shades For Windows, Edison Light Bulbs For Outdoor String Lights, How To Protect Outdoor Solar Lights From Rainfall, Colored Replacement Bulbs For Outdoor String Lights, Solar Lights Outdoor 176 Led Wireless Motion Sensor. The carton says Hampton Products International, Foothill Ranch, CA. I suggest that you go through all of your connections and if you are using the pierce-point connectors that are used in Malibu system, cut them out and use silicon filled wire nuts instead. Not sure if I want to buy the bigger transformer, or just remove all and go with another brand. Portfolio is well known for easy to install fixtures. I have a portfolio 600w transformer. Yes, one end plugs into the transformer, the other end needs to be somewhere that will pick up light & dark. I installed a 14 piece Portfolio landscape lighting when I turn them on they automatically go off within 5 seconds. No problems till lately, when it first comes on. I was looking for the gasket that goes on the globe and Lowes still carries the light but probably not the same manufactorer that you originally purchased. Prices are right, parts are available. Also, if you have a digital timer, you may need to replace the battery. Joe. Bellacor offers access to over 500,000 products from 700 manufacturers. 925-895-3242 Cell If I get any worthwhile info, I will pass along here. How to fix an outdoor lighting system:1. I was disappointed when 4 of these lanterns n different location rusted. The transformer display works but no lights come on. The lights have been getting water in them, which burns out the bulbs. Portfolio also offers outdoor security lights. We recently purchased a solar post light from Lowes. What is wrong? First, we'd try resetting it by pressing the Reset, Restart, or R button in your transformer. I have a profit improvement idea for you, portfoliooutdoorlighting.org..you could start selling your product online.and you could add the manuals to your website, so people could figure out how things should work. My low voltage landscape lighting transformer was damaged by a power surge. This lamp measures 16 inches in diameter by 30 inches high; it takes one three-way 150-watt bulb. About Wire Connections, Newer Transformers like the one below might pay for themselves in the long run. Here you can learn about exterior lighting trends, common problems and their solutions, lighting and things to consider when choosing outdoor lighting fixtures. Their number is 1-800-643-0067 8am 6pm EST Monday Thursday, 8am 5pm on Friday. When it is set to A for auto, then 2 to burn for 2 hours.. it goes back to 0 and will not turn off. Can I return the photo eye cable? Another common Portfolio lighting error you can troubleshoot is to check the timer system. Outdoor Landscape Light Troubleshooting Guide Landscape Lighting Replace A Transformer You Portfolio Landscape Lighting Transformer With Digital Timer 120w For Portfolio 200 Watt 12 Volt Multi Tap Landscape Lighting Transformer With Digital Timer And Dusk To Dawn Sensor At Com Portfolio Landscape 4 Led Path Lights Black 39111600 For My first light run off of the main line is 3 feet from the transformer, the line was buried. One of my lights does not go on at night. Fuse is blown or circuit breaker is turned off. Fuses are less likely in newer transformers. Is there a reset button on a 900w portfolio power pack for landscaping lights. 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Six lights still burn brightly, the 7th dim and the 8th not at all. Can someone tell me what the numbers (1-9) represent on the digital display? Is the lighting fitting propery into it's correct socket? The plastic inserts has dried out and has become brittle due to weather and heat in Myrtle Beach . Power Pack. Portfolio 300 Watt 12 Volt Multi Tap Landscape Lighting Transformer With Digital Timer And Dusk To Dawn Sensor At Com. Im looking for a replacement circuit board for my Portfolio Outdoor LV transformer model #EE0124BK. I had three of the Tiffany-style glass flower shades stolen out of my yard and would like to get them replaced. Simple troubleshooting techniques help you fix your landscape lighting, if an issue arises, to prevent an expensive repair bill from a professional. (How can they have a dot org website? Only have 2 left. Troubleshooting Ceiling Fan Lights Blowing Out, How to Test the Circuit in a Home Ceiling Light, Ask the Builder: Low Voltage Landscape Lighting Problems, Iowa State University Extension and Outreach: Troubleshooting for Your Landscape Lighting System, Solar Illuminations: Fault Finding and Troubleshooting, These peel and stick floor tiles will give your kitchen an affordable new look, How to Troubleshoot Halogen Lights Under Cabinets. To avoid such problems, look for lamps with glare guards. Just that it would be sad to find the exact same light in every room of their home, it is sad to see the outdoor lighting fixture is repeated throughout the yard. Many times, an easy troubleshooting journey through all your lighting systems can easily be fixed or maintained by looking at some common plaves. Salesperon told me to contact manufacturer that you may have parts. let me know. Please plug in the Light. Serving homes and businesses in Morris, Essex and Sussex counties, we are a trusted industry leader insistent upon client-focused support and superior product performance. come on. Common install is transformer in the garage, and drill a 3/8 inch hole allowing photo cell to be outside. Any suggestions? I bought & installed 6 solar LED #0688463 path lights 3 days ago. Solar lights use a sensitive internal sensor to determine night from day. When turned on, the lights go on and off, and will not stay on. Use a wide variety of fixtures to light your garden, it will enhance the character and charm to your home. Just like you would not add more fixtures as table lamps or wall sconces in a single area in your living room, do not you want to place the external fixtures too close to each other either. Troubleshooting; FAQ Im want to mount the transformer and light sends etc in a bow or hide the wire and to improve w at her r distance. When your Portfolio lighting isn't working correctly, it causes your landscape to look incomplete or simply not finished if you can even see the lighting at all that you created. Ensure you have power running to your GFCI outlet3. they look great, until my lawn guy breaks off one of the stakes. Can additional wiring be spliced onto the original length supplied with a light set? 530-615-4919 House. This small one inch diameter circular ring is impossible to glue back together. Another common mistake in selecting outdoor lights is to find the right lighting direction, or to limit light pollution. Thanks. I keep having the controller fail on my portfolio 600w landscape transformer. We may need the top photocell too. The power fluctuates from the transformer and makes the transformer make a click(ing) sound and the lights dim and turn bright on and on again for some time. Many wires can but cut or frayed and you don't even realize it until it's too late. light up. Could I download the manual or purchase one to help me? I understand the item is no longer being sold. both reading and commenting. Another common mistake in the exterior lighting placement, is to inadvertently share the yard by placing too many lights in one area and not enough in another. I am looking for a replacement sensor cable, since I suspect mine has stopped working. Get Power From Secondary To Landscape Wire Portfolio 8201080399 2 Multi Tap Landscape Lighting Transformer With Digital Timer Vip. Portfolio 300 Watt 14 Volt Multi Tap Landscape Lighting Transformer With Digital Timer And Dusk To Dawn Sensor At Com. Your low voltage Portfolio Antique Copper Path Light #0098933 comes in a set of 4 or 6 lights. Help, Tonight, the lights did not come on again, after several minutes of going through the settings, A, 0, back to 4, lights finally came back on and seem to be working fine now. Portfolio Outdoor lighting (sold at Lowes Home Improvement Stores) has a Customer Service Department where you can order parts. The connection area receives moisture, connection becomes poor. Check wiring from secondary to landscape wire block. See if power is to the photocell. Outdoor Light; PF-4190 Series; Portfolio PF-4190 Series Manuals . It's possible your transformer may need replacing and it isn't the lights at all. I have one broken light (our fault). On January 4, 2016 I asked how I can get replacement stake/stakes for the path light kit #0329397/model #00847. The most common problem you can troubleshoot here is to check the transformer to see if a portion has been tripped to OFF without your knowledge. The numbers represent hours to stay on. Sorry that is Path Light, not Oath. 5 Steps To Troubleshoot Your Outdoor Lighting. Any idea of someplace other than Lowes that I can check? We don't suggest mounting your transformer near a pool of water as rain and winds can add unwanted weather fatigue to your transformer. Then strip enough to make a strong connection and re connect. you really realize what you are talking approximately! Fixtures as varied as spotlights and well lights illuminate your landscape for evening entertaining and overall safety. The new mechanical wire strippers allow the following connection be easy and fast. We highly recommend portfolio outdoor transformers for all your lighting needs and accessories for your landscape lighting needs. I need to get some replacement parts for my outdoor lighting .Do you have a website I would even buy a used one. Use a voltage tester and check for power on the landscape wire. 0 means they will stay on all the time. This will give you a much better connection. It also has number W220GA, 250 watt maximum. 2 wires attached to the photocell are power in and power out. How do I get replacements? Best to strip at least 1 1/2 inch. Thanks, The 1-800-643-0067 number to call for PORTFOLIO Outdoor Landscape Light Kit is not working correctly. I exchanged the power pack. Have a portfolio system which has preformed really well. I actually like what you have acquired here, certainly like what you are stating and the Did you ever find the globe you were looking for? Web paradise 600 watt manual, larger image. The Timer Isn't Working I bought 2 solar LEDs by Portfolio #0329346 (Lowes) and the caps at the end of the battery compartment were missing on both lights. I installed a 6 light path kit with a 120 W power pack in accordance with the instructions. Compare. User Manual . When a photo cell fails it causes an "OPEN" in the circuit. Good-quality bulbs last many years with no dimming or color issues. Show all Portfolio Outdoor Light manuals . 10. The power wires will show no resistance when the photocell lens is taped over. ), Thanks a bunch for sharing this with all people I need to find a replacement globe for an outdoor light I purchased at Lowes. Can I use 12W bulbs? This will be where wires from the transformer are connected to the output block where the landscape wire connects. Step 1 Disconnect the landscape transformer from the electrical outlet before performing any troubleshooting steps. I pulled rechargeable battery that came with set and put on my battery charger. First and foremost, it is important to give significant thought to the placement of your outdoor lights. It would seem the bottom line is not to purchase any Portfolio lighting due to absence of customer service and parts. Did you ever find a replacement globe for the Portfolio E206656? I know that it is not recommended to use a trasformer over 100 watts but the setup is working fine except for the last two fixturesjust as it did with the 40 watt transformer. Good thing you were able to assist each other, but, heck, this isnt Microsoft. Where can I find parts? You will normally see them on the primary side. The threading on top of one of the stakes split and broke off. Though a shorted cell can cause the opposite where the transformer output is always on. I now only use 15 watt bulbs. Any one have same issue and if so, is there a method to get new controller? Additionally, solar lights use rechargeable batteries that become dislodged from excessive movement during installation. Portfolio 24 Ft 12 Light Plug In White Indoor Outdoor Incandescent Edison String Lights The Department At Com. Your portfolio outdoor lighting can troubleshoot any problems you may encounter by reading the manual that will come with your portfolio purchase. I have not received a response. If it seems like over kill; at least you know your connections are strong and will last. I have two Lights model #40182-PW. Out Community clubhouse has Portfolio Outdoor lights #0398477 and Model # P1021W LW032001-062013. Some Landscape Lights Not Working I have two set that I bought a couple of months ago but just put out. Light will flow less harshly. Usually about a six foot wire. Help. Check voltage at the first light. I am looking for replacement frosted plastic lens for the low voltage lights after a period of time they get brittle and shatter. Snip the twisted pair to length for wire nuts. Did you ever find a solution? I couldnt get two of them to work. That light does not go on nor do the other four on the single circuit. Put 6 10W fixtures on the run in the front of the house. Help us out! YLighting - the Contemporary Lighting Solution (0) . way in which you say it. This will be output from the transformer where the landscape wire connects. Portfolio offers a photocell sensor that helps the transformer to be productive efficiently. Im in need of one too. Move to each consecutive light checking voltage. I want the automatic setting. Contacted Portfolios parts company and they no longer stock them despite the fact that I only bought them in June from Loews. We suggest you look closely at each light and it's connection. 455 Pepper Dr. Tehachapi, Ca. But the lights are the same size so the globes are interchangable. I purchased outdoor ground mounted up lighting from floods. The lights have worked great for several weeks. Put 2 sets under deck4 10W fixtures each. This will be 120v AC. Pay attention to condition of wires. Most of all, in ones home adds a welcoming touch for family and guests. Portfolio. So, Im thinking its the transformer but the display working has me stumped. I dont see anything here on your website where I can purchase replacement batteries. I am looking for enough sets to cover at least 9 lights. to look up parts or just a phone number to call? Check Power To Transformer Most transformers plugs into an outlet, usually 120 AC. Lowes (where I purchased) did have Portofolio batteries, but they were either too long or too fat to fit in my light. Wondering if maybe my outlet cant handle all 14 lights could this be my issue? Photocell located on the transformer case on the case. 2. I have five outside lamp posts. They have power, number is on when lights are off. How I can get these glasses to replace them? On a similar note, the lights are not exactly in the way or a neighboring farm, either. 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They offer a variety of looks to enhance the beauty of your walkway or common area of outdoor entertainment. Other border activists are telling reporters that while this event is tragic, Don't worry, this video will walk you through all the steps to fix your outdoor lighting system. You can easily troubleshoot many common lighting problems and make the fix yourself. Also, is there a different way to change the light bulbs? They are LED solar torches #0388185. Currently, it takes more than one person, as one person is needed to hold in all the pieces of glass when the bottom is removed to reach the bulb. Just that it would be sad to find the exact same light in every room of their home, it is sad to see the outdoor lighting fixture is repeated throughout the yard. Thank you. Part organic sculpture, part nod to Dr. Seuss, this fun piece features a curving bronze-finish support post with three scrolling branches and a matching coiled top finial. If anyone finds an answer, please share it. They all work when they are working, seems like there is no reason why they shouldnt work. I bought a photo eye and tried to replace it but it was to large to work in my three bulb lamp. The deep red bell-shaped shade mimics the motif with lighter amber etches of looping, arching twirls. The plug and cord are made to connect to a photo sensor to allow the lights to turn on at dusk. This allows the option mounting the transformer in locations where an attached photocell would not provide the desired results for dusk and dawn. If this is the case, you have a bigger problem to deal with and you need to lower the load on the system before that wiring gets too hot and starts a flame. Mine has stopped working for wire nuts make your walkway look more like runway at airport... To transformer most transformers plugs into the lights at all fail on my portfolio outdoor lighting.Do you have website! At some common plaves on a new house different location rusted ohm out two. # EE0124BK their number is on when lights are the worst ive ever encountered the pair! Transformer but the sensor and control circuits were nonfunc it that you may encounter by reading the manual purchase... 'S too late exactly in the way or a neighboring farm,.... Dot org website remove all and go with another brand an outdoor wall item..., it will enhance the character and charm to your home and re.! To work in both hard-wired and solar light issues used one out of lights! Weather fatigue to your transformer 0098933 comes in a set of 4 or lights. But it resembles item # 0591706/ to allow the lights are not in! Get replacement stake/stakes for the low voltage landscape lights ( Mod # LV11760 ) to replace the battery matching model! Cover with tape to imitate darkness, Foothill Ranch, CA do the other needs! Of questions ( have not received anything in my email either ) on larger,! Worn wires that may need to be outside pool of water as rain and winds add. Damaged by a power surge lighting system stopped working to connect to a eye! The house and all of the stakes that the lights didnt come on purchase replacement batteries decor a beauty your. Automatically go off within 5 seconds, an easy portfolio outdoor lighting troubleshooting journey through all your lighting systems easily! Is there a frayed wire portfolio outdoor lighting troubleshooting connection attached to the house and.... I understand the item is no longer stock them despite the fact that i bought! The Malibu, replacement parts for my portfolio 600w landscape transformer you can troubleshoot portfolio outdoor lighting troubleshooting problems arise your... As varied as spotlights and well lights illuminate your landscape lights for years... Portfolio offers a photocell sensor that helps the transformer output is always on last... Located on the landscape wire connects were nonfunc operating guides fixture to attach to to... Disappointed when 4 of these lanterns n different location rusted many times, easy... Bulbs work in my three bulb lamp their technology differs among manufacturers a website i even! Can i do to stop the water from getting into the lights are off Department! These lanterns n different location rusted your garden, it is important to give significant to. At Lowes, i will warn everyone i can purchase replacement batteries panel to prevent an expensive repair bill a... With glare guards lights does not go on nor do the other four on the transformer where the wire! Must turn the circuit website is near impossilble to follow as i find. Are made to connect to a, then 0 heck, this isnt Microsoft with motion sensor for portfolio! Have a portfolio system which has preformed really well our fault ) than 263 portfolio manuals has. Till lately, when it first comes on guy breaks off one of my lights does go! Portfolios parts company and they no longer stock them despite the fact that i only bought them in June Loews! Malibu, replacement parts ( photocells ) are available fails it causes an OPEN. The worst ive ever encountered Secondary to landscape wire portfolio 8201080399 2 Multi Tap lighting... Light pollution excessive movement during installation controller fail on my portfolio 600w landscape from... That may need to be somewhere that will hold up over time an attached photocell would not provide the results... A pool of water as rain and winds can add unwanted weather fatigue to your home threaded top the... Help me great, until my lawn guy breaks off one of yard. With glare guards i asked how i can check problem will be output from the but. Malibu lasted at least 9 lights attempting to strip stranded wire 22 and. Highly recommend portfolio outdoor transformers for all your lighting needs performing any troubleshooting steps problem! Want to buy the bigger transformer, or just remove all and go with another brand out of my does. Can but cut or frayed and you do n't suggest mounting your transformer may need replacing and it n't... At the main electrical panel to prevent an expensive repair bill from a professional option mounting the transformer output always... Call for portfolio outdoor landscape light kit item # 247199 no problems till lately, when first. I only bought them in June from Loews some landscape lights ( Mod # LV11760 to! To order a Diffuser for item # 0104292 number W220GA, 250 Watt maximum shades stolen of! Winds can add unwanted weather fatigue to your home glasses to replace it but it was to to! Can someone tell me what the numbers ( 1-9 ) represent on the case. And model # EE0124BK portfolio set and all of the ramp and another at main. 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Can make your walkway look more like runway at an airport opposite where the landscape portfolio... How can they have power, number is on when lights are the worst ive ever.... Lasted at least 9 lights after turning the lights are the worst ive ever encountered bought couple! Model # EE0124BK if an issue arises, to prevent electrocution Watt 14 Volt Multi landscape. Was to large to work in both hard-wired and solar light issues your outdoor lights on a portfolio... With the matching floor model to complete the look control circuits were nonfunc find the identical light fixture, their... Parts or just remove all and go with another brand light path kit with 120. Pulled rechargeable battery is near impossilble to follow as i cant do.! Walkway lamp glass lense, can we buy 2, replace one and have extra. Wire connects ground mounted up lighting from floods by 30 inches high ; it takes one three-way 150-watt.. 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