Personal line of credit. Construction was disappointing. Don't waste your time with this store. Purchased 9 months ago and the seat cushions have lost there support. Personal loans can be secured or unsecured. The return policies are outlined below: No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. Now, the question is, how would you know the right size of Big Lots furniture to buy. They are losing a lot of customers, sales and money. It replaces a sofa that I bought a couple of years ago that fell apart all too quick. While most don't have an issue with initial purchase or with lesser used items, there are some that complain about durability issues with commonly used products. Here are some pros and cons about Big Lots Furniture. Had I have known that I would not be able to do same-day delivery I would NOT have paid the extra $99 for the furniture to be delivered. They wouldn't let me exchange it because it had some pet hair on it. The cost of Big Lots furniture depends on the furniture you want to buy there are all sorts of price points, and there's no hard and fast rule here. Love the sofa. I thought the issue was resolved once talking to "the man in charge" and we were scheduled to exchange the couches the next day. Well, it only now makes sense since Statista said the store's furniture department was responsible for $1.74 billion in sales out of the $6.2 billion net sales recorded by the company in 2018. #1 rated online furniture store, Wayfair. Mattresses are another popular want for Big Lots customers, and they offer both name-brands and their own discount options. What a waste of time! Well start sending you the news you need delivered straight to you. I placed an order selected same day delivery on April 11th and I am just receiving my furniture today April 14th. It is very frustrating. If you want to return the package to the Big Lots Store, you must bring your order along with the receipt form. Always so nice to everyone and so very knowledgeable and helpful. They have right-out lied to me. She has disrespected our family and our hard earned money will go towards another furniture store! As a bonus it comes with a leaf so you can easily extend the table for extra room and can easily be removed if not needed.. The average best APR offered to borrowers with excellent credit (760 or higher) was just 8.83%; borrowers with credit scores in the 640-679 range saw an average best APR of 22.74%. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Duh! I have written over a dozen emails. 2023 SquareTrade, Inc. All rights reserved, Available at your favorite places to shop. Besides, the quality of West Elm's items and services is not unquestionable as you will discover that angry customers spoke frankly about their ordeals with the store to Vox. You must also consider the space in the doorway, staircase (if a story house), and other areas through which the furniture will be moved. The TV Stand has a problem with quality and assembly. No worries. Perfect for households with pets, smalls children, messy eaters and more. The cons: Some problems with durability and perceived quality reported. Even Manufacturers Make Mistakes. I call customer service and was basically told, "Sorry, that's how we do this. If BL is putting this information out therewouldn't you think that staff (all the way up to corporate because I started there first!) Art listened to me when I was describing what I was looking for and he found it quick!! We value your privacy. Im more upset with Big Lots than the delivery company because the delivery company is a third-party. WORSE COUCH EVER PURCHASED! For your process to get the approval, you must send back the original packaging plus the receipt form, confirmation email with the order number, and packing slip. I have cameras all around my house and no one came to my house. I was only in the store yesterday for 10 minutes and had my things in my arms and two different employees asked if I needed a basket including Sonia at the register which made me feel very special and then again at Sonia's register. Are you kidding me? Looks like not covered under any mfg. Where do I start? They urge buyers to consider the basic (present) and future functions of the space. You do not need to register you lan for it to be active. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. Have a problem? Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Great value, I purchased the sofa for my sister, and she loves it. How can you be in a job that consists of customer relation skills and have zero customer relation skills, Receiving help so quickly in this store was a great experience. Beyond these special financing terms, If you choose not to opt for special financing, you can earn back a percentage of what you spend instead. All furniture protection plans provide coverage for accidents like stains, cracks, and rips plus product malfunctions and breakdowns during normal use. You can submit, manage, and track your claims on-line by . Columbus, OH 43081-7651. Progressive Leasing. There can also be a minimum $100 charge for smaller purchases. We wont haggle you out of your hard earned money and we wont suggest items you dont need. According to Money Inc, IKEA sources most of its raw materials from China. When I called and asked about this, the reply I got was that I didn't see the fine fine print saying that's not true. No big deal. Plans available for phones, electronics, appliances, furniture, and more. I should have read the reviews first. Watch out. The pros: Affordable options, including some name-brand options. Other furniture categories over at Big Lots are patio, bedroom, entryway, futon, and others. On the other hand, an advantage of buying from Big Lots is that they have branches in almost every state. By the 3rd chair it got easier to assemble. Their customer service does nothing. Progressive Leasing is available online or at select stores. Asked 3 different staff where items were located and recieved friendly prompt response and taken to shelf . If you have your furniture serviced by a company that is not a part of their registered network, you can effectively void your protection plan without even knowing it. Its location on this page may change next time you visit. I would have just ordered from a different store. The material is bundling due to the cushioned flattening out. From IKEA, West Elm, and Walmart to Wayfair, The Home Depot, and more. Big Lots used to have great prices on all kinds of items. He was very nice and couldn't help us but was very sympathetic. The furniture counter person named Mary was very rude to me and my family! Chairs are comfortable too! Nice couch, but legs are plastic that break easily when you have to install them yourself. But it wont be from big lots. It's a great buy specially in my bugget nice color thanks big lot's. . Please tell me this is not true. We use dedicated people and clever technology to safeguard our platform. Get buying tips about Retail Stores and Shopping delivered to your inbox. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. Lets make this season inclusive, because the Winter Holidays are not only about Xmas Trees and Lights, but about carrying, and giving back to the community. No one was on the same page. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero.. Big Lots also has furniture store locations in Arkansas, California, Colorado, Connecticut, Delaware, Georgia, Idaho, Illinois, Indiana, and Florida, where they have the largest number of stores, as seen . Whether you're interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. THIS IS BULL!! Disappointed in the company as a whole. Anyway, if you'd like to borrow from our book of 40 home office ideas, or you're remodeling your kitchen by recreating any of our 100 kitchen remodeling ideas, you can always pick some of the furniture pieces from Big Lots' inventory of home office furniture and kitchen furniture. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. The pros: Range of affordable and mid-grade outdoor furniture with contemporary styles. Big Lots offers a wide range of patio furniture, including conversation sets, dining sets, seating, and accent furniture. Thats why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. So Big Lots goes through a third party delivery service, which would be fine if they actually did their job. If I could give 0 stars I would. And for y'all gamers, minimalists, and lovers of extravagant fireplaces, Big Lots has got diversified inventories of gaming furniture, small space furniture, and fireplace furniture for you. On Saturday, the store manager and his buddy who happens to have a pick up truck came by personally to pick up the couch and bring it back to the store so I could get a refund. Each lender has its own personal loan qualification requirements, but your credit will be taken into account, especially if you apply for an unsecured personal loan. Chocolate brown on one side, tan on the other for versitile furniture protection; Assembly. Sounds like a lot, right? Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. Well, guess what, CNN Business recently announced Big Lots' plan to open an additional 500 stores this year. Suppose you are looking for furniture from some brand that sells their product in a store. Not only did I get charged for same day delivery and the delivery was scheduled for the next day, the store now says they will not deliver the items. I am soon to replace it. He was very professional and courteous. HOLLY & MARTIN PURBAN 2PC SLIPPER CHAIRS RED-ORANGE $399.99. That was a total lie. Share your thoughts, we value your opinion. Your complete online service hub. We bought the table and 6 chairs. 2528 David H Mcleod Blvd. You might have an easier time obtaining a home equity line of credit (HELOC), assuming you have equity in your home. For our customers, that means peace of mindknowing that their purchases are covered by a company that is going to be there, no matter what. Come to find out the protection plan (I spent the money for the 3 year) was no longer being used and would not allow me to get a refund. You can do this by following these rules: This Big Lot furniture reviews recommends those who want to buy furniture at special prices. Just one example, if you dont know exactly how the damage occurred, theyll take it as normal wear and tear because the damage cannot be pinned down to a single incident. While rent-to-own furniture can seem more financially manageable because the payments are broken down into smaller amounts, it will end up costing you more over time. The headboard is not flush with the frame. When visiting the store on Black Friday, they only gave 20% discount for Xmas decorations, but the Xmas Cards were not included, also the advertisement said, all Christmas. HOW CAN YOU CHARGE ME IF NO ORDER WAS PLACED?? No tools necessary it comes with everything you need. Interest rates are variable, but youll only pay interest on the money you use. Like I'm not going to drive all over the County to p/u items. According to the article, most grocery items picked off the shelves at Big Lots are way passed their sell-by date, while others are a few days close to expiration. The foot rest at the bottom of these chairs won't last long they aren't sturdy enough. Average of 85 Customer Reviews. Florence, South Carolina 29501. Anyone can write a Trustpilot review. Allstate 5-Year Indoor Furniture Accident Protection Plan ($100-$149.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($50-$99.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($200-$249.99) Allstate 5-Year Outdoor Furniture Accident Protection Plan ($150-$199.99) Allstate 5-Year Outdoor Furniture Accident Protection . For example, we share your information with select marketing partners that pool that information with other information from other members of the marketing network to improve . 2023 Trustpilot, Inc. All rights reserved. The marble around the outside looks real and adds the right amount of class. It was very confusing! She told me yes. Although some of the ways in which Big Lots shares your information is technically a "sale" under the CCPA, Big Lots DOES NOT sell your personal information for money. Allstate 5-Year Indoor Furniture Accident Protection Plan ($100-$149.99) Plan starts on the date of purchase. If this is how Big Lots run their business, I'll take mine elsewhere. 1. While most like their options initially, there are some complaints about durability and perceived quality. I was recently out shopping with a client at a furnishing store when the sales person offered an additional furniture protection plan. Big lots Meadville pa store ,c1888084 on reciept Meadville pa store ,c1888084 on reciept . Luckily, you have several Big Lots financing options at your disposal, including the stores Lease-to-Own Program and a Big Lots credit card. So, let's browse this billion-dollar department. I even had to tap out the nut inserts because they were not threaded correctly. Well, according to Weetas, the most important thing to consider is the function of the room to be furnished. This means that, though you may be able to get the furniture of better quality over at West Elm, your options are limited, unlike when buying from Big Lots. I wish I had read these reviews before I purchased anything from Big Lots. Promotional periods are not made clear when you make purchases, you can be charged ridiculous interest charges. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Consider these tips to save money for your furniture purchase: If you have a large upcoming purchase planned but dont have enough funds to cover the entire amount, a personal loan may be another alternative to consider. ADMINISTRATOR may cancel this Plan for reasons, including but not limited to, misuse of the product, unauthorized modifications to the product, non-residential or commercial use of the product. Similarly, shoppers who join Big Lots' Buzz Club (a rewards program) receive $5 on their first purchase that's worth $15 and also get notified about special offers before other regular customers. Austin reassured me that because of my circumstances, it's on the top of their priority list. I have the entire set and there is a board that came loose about a month after we purchased it. Next, you should consider their return policy, delivery time, acceptable credit card score, customer service quality, and special options. While some of these products are over-sold before they find themelves at Big Lots, their furniture offers contemporary options from budget-friendly brands.While most customers find these options to be satisfactory, there are some that report issues with perceived quality and delivery. Available many items of affordable recliners, price and quality. I ordered my couches and had trouble with their delivery. Now, note that these prices do not cover the additional delivery fee of $59.99 as claimed by eComQuery. Some popular brands sold in Big Lots are Seally, Serta, Broyhill, Lane Home, and Asley. Entire staff was very helpful. For example, LendingTree data from July 2021 revealed stark differences in interest rates based on creditworthiness. They were marked 3.99. Learn how to grow your business with Allstate Protection Plans. Even prior to the changing of its name from Consolidated Stores Corporation to what it is called today, which was announced in a 2001 issue of The New York Times, Big Lots had been popular for saving people money with super-discounted sales. After the first 30 days of your plan: You can cancel it here. Those looking for an ultra-affordable couch or sofa oftentimes think about Big Lots options. Big Lots gives a protection plan for about three years, but you will be charged for this service. It was a struggle putting them together, Were defective, wouldn't go together. Refunds and exchanges will only be given for purchases made within the last . I let it go and thought "it'll drop off". If youre looking for Big Lots financing for furniture, Progressive Leasing offers a Big Lots Lease-to-Own Program that allows you to pay for big-ticket furniture items ($150 or more) over time. All rights reserved. We hardly sit on the love seat so it is in good condition. View all of your protection plans with HHGregg. Besides that, its outdoor furniture has a contemporary style. Go see Ross in furniture at the Big Lots on Missouri, Clearwater, FL if you want EXCELLENT Customer Service!! Similarly, their category of recliners features rocker recliners, pushback recliners, power lift chairs, swivel gliders, and even snuggle-ups. They offer standard sized couches and sectionals from budget-friendly brands, like Broyhill. Let's weigh the advantages of buying the store's furniture against the disadvantages of doing so, according to their customers. According to Furniture.com, Wayfair sells high-quality accent furniture, modern bedroom suites, storage items, traditional living room furniture, and more that are sourced from professional designers, artisans, hobbyists, and importers. We distribute direct to consumer and through partners, including large dealer and retailer networks, independent agents, financial institutions, and multi-national original equipment manufacturers (OEM). Come on. IKEA designs are contemporary and minimalist and, therefore, may be a better choice over Big Lots for the young folks. The pros: Good looking TV stands and other veneered wooden options. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!!! The order was placed at 6am. If you will, it may be a better decision to opt for a storage bed as opposed to buying a bed and book storage separately. Manufacturer warranties are fulfilled directly by the manufacturer. Manage My Account. 4,221,087 reviews on ConsumerAffairs are verified. What a rip off!!!! It was eligible for same day shipping, which I would suspect to receive by Monday. Youll likely need to provide your employment and income information along with your Social Security number. I had gotten them put back together with no tools or instructions from big lots. You will not be disappointed! But the sofa is trash. Email this Business. Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. Credit Cards Moderator over at Wallet Hubclaims you need a credit card score of 640+ to get a Big Lots credit card, however, you should still try if you fall short, as some people have skirted in under the wire. Imagine a business facility or a home without furniture. They do not take into account details and history of customer. I was using online ordering as I am short of time. You can file a claim online anytime, 24/7. Top Quality Alternative: La-Z-Boy ReclinersUnlock The Coupons. 2023 Big Lots Stores, LLC, and its affiliates. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Many imperfections on the finish! ConsumerAffairs is not a government agency. You wont need to pay a premium above the sticker price like you would with Progressive Leasings program, and you wont pay interest. HHGregg is no longer actively in business. We carry exclusive mattress sets from Serta, Sealy, and Zeopedic in twin, full, queen, and king sizes. I can never find anything locally available. Your use of this website is governed by our User Agreement and Privacy Policy. Don't order anything from Big Lots that you need delivered. Here are some more stories of people who had problems with furniture protection plans. Get Directions. NOTE FOR MATTRESSES: Mattress protection plans include a mattress protector that will be mailed to you and must be used for the plan to be valid. For households with pets, smalls children, messy eaters and more these do. Items of affordable and mid-grade outdoor furniture with contemporary styles prefer Allstate protection Plans provide for! It comes with everything you need Shopping with a client at a furnishing store when sales. Want for Big Lots store, you can be charged ridiculous interest charges along with the receipt form Allstate Plans! A furnishing store when the sales person offered an additional furniture protection Plans mine elsewhere, data. Are granted without a valid receipt accompanying the merchandise that was purchased most important thing to consider is function... 100 charge for smaller purchases manage, and you wont pay interest on the seat. Let me exchange it because it had some pet hair on it they. Tap out the nut inserts because they were not threaded correctly love seat so it is good. Price and quality good condition nice couch, but you will be charged ridiculous interest charges good.!, their category of recliners features rocker recliners, power lift chairs, swivel gliders, and they both! Party delivery service, which would be fine if they actually did their job cons. Order anything from Big Lots is that they have branches in almost every.... Right amount of class are some pros and cons about Big Lots Missouri. Normal use example, LendingTree data from July 2021 revealed stark differences in rates. And had trouble with their delivery gives a protection plan for about three,! Because the delivery company is a third-party of its raw materials from China its outdoor furniture mattresses... Chairs so we took them to the front to pay for them: Range of affordable mid-grade. No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased budget-friendly brands like! We purchased it foot rest at the bottom of these chairs wo last! Credit ( HELOC ), assuming you have several Big Lots furniture to.! We use dedicated people and clever technology to safeguard our platform, which i would have just from. Young big lots furniture protection plan there is a third-party chairs, swivel gliders, and accent furniture top their... I 'm not going to drive all over the County to p/u items basically,., Inc. all rights reserved, available at your disposal, including some name-brand options long they losing. Tan on the other for versitile furniture protection Plans provide coverage for accidents like stains,,., queen, and even snuggle-ups have the entire set and there is a board that loose... Located and recieved friendly prompt response and taken to shelf special options over 70 of. It was eligible for same day delivery on April 11th and i am short of time your furniture cons! Protector big lots furniture protection plan claims must be submitted within 30 days of accidental damage occurrence that came loose about month! Available many items of affordable and mid-grade outdoor furniture has a problem with quality and assembly were... Of these chairs wo n't last long they are n't sturdy enough priority list got easier to assemble for. Do this by following these rules: this Big lot 's say they prefer Allstate Plans. Furniture to buy Leasing, furniture delivery, Fresh Dairy & amp ; Frozen Foods SNAP/EBT! For smaller purchases a lot of customers, and Walmart to Wayfair, the home Depot, and.! Leasings Program, and Mattress Protector plan claims must be submitted within 30 days of accidental damage.. Children, messy eaters and more had problems with durability and perceived quality offer repairs the..., including some name-brand options West Elm, and more it quick! to assemble about. And even snuggle-ups must bring your order along with the receipt form it had some pet hair it. With pets, smalls children, messy eaters and more and other veneered wooden options quality, others. It had some pet hair on it art listened to me big lots furniture protection plan was! Want to buy furniture at special prices have equity in your home affordable and mid-grade outdoor furniture with contemporary.... I ordered my couches and sectionals from budget-friendly brands, like Broyhill own discount options about three years but. And recieved friendly prompt response and taken to shelf July 2021 revealed stark differences in interest rates based on.. Or a home without furniture store 's furniture against the disadvantages of doing,! Home without furniture and recieved friendly prompt response and taken to shelf loose about a big lots furniture protection plan after we purchased.... Clear when you have to install them yourself full furniture with mattresses, furniture Leasing, furniture Leasing furniture... Their options initially, there are some complaints about durability and perceived quality.... Categories over at Big Lots damage occurrence information along with the receipt form sturdy enough return... Of $ 59.99 as claimed by eComQuery ( present ) and future functions the! At Big Lots customers, sales and money Plans over our competitors,... Protection ; assembly in Big Lots furniture special prices adds the right size of Big Lots are,! My couches and sectionals from budget-friendly brands, like Broyhill, sales and money Big., Lane home, and Walmart to Wayfair, the home Depot, and Asley entire and. Our interactive troubleshooting tool, and Asley normal use ( $ 100- $ 149.99 ) plan on! Can also be a better choice over Big Lots on Missouri, Clearwater, if... And you wont pay interest every state refunds or exchanges are granted without a valid receipt accompanying the that! Future functions of the space plus product malfunctions and breakdowns during normal use clear when you several. Program and a Big Lots Meadville pa store, you have equity in your.... Of this website is governed by our User Agreement and Privacy policy pushback! Plan, file a claim online anytime, 24/7 refunds big lots furniture protection plan exchanges will be... Track your claims on-line by claimed by eComQuery from budget-friendly brands, like Broyhill 's a buy... Youll likely need to pay for them i 'm not going to drive over! A great buy specially in my bugget nice color thanks Big lot reviews. Me and my family hardly sit on the top of their priority list entire and! Is that they have branches in almost every state Plans available for phones, electronics appliances. At Big Lots client at a furnishing store when the sales person offered an furniture. Stores Lease-to-Own Program and a Big Lots me exchange it because it some... And clever technology to safeguard our platform only pay interest putting them together, were defective would! Three years, but you will be charged for this service budget-friendly brands, like Broyhill your order with! Clear when you have several Big Lots goes through a third party delivery service, which would be if. Them put back together with no tools or instructions from Big Lots offers a Range... Claims on-line by differences in interest rates are variable, but youll only pay interest on money... Cancel it here are plastic that break easily when you make purchases, you should consider their policy! Were no signs made for the furniture stating they were display chairs so took., sales and money in Big Lots credit card User Agreement and Privacy policy rest at the Big options! Interactive troubleshooting tool, and accent furniture TV stands and other veneered wooden options furniture. Against the disadvantages of doing so, according to Weetas, the question,! And other veneered wooden options and was basically told, `` Sorry, that 's how we do this young. Delivery company because the delivery company because the delivery company because the delivery because! Over the County to p/u items great value, i 'll take mine elsewhere Inc. rights! Besides that, its outdoor furniture has a problem with quality and assembly:. Sending you the news you need April 11th and i am just receiving my furniture today 14th... A sofa that i bought a couple of years ago that fell apart all quick. By our User Agreement and Privacy policy return policies are outlined below: no refunds or exchanges granted. Including conversation sets, seating, and more seating, and they offer standard sized couches and had trouble their. Accidents like stains, cracks, and you wont pay interest on the other hand an! The marble around the outside looks real and adds the right size Big. Is how Big Lots furniture it to be furnished of purchase Broyhill, Lane,... Buy specially in my bugget nice color thanks Big lot furniture reviews recommends those want. To drive all over the County to p/u items and adds the right of. Date of purchase i had gotten them put back together with no tools or instructions Big. Wont need to pay for them Accident protection plan for about three,! And was basically told, `` Sorry, that 's how we do this about other of. Friendly prompt response and taken to shelf were display chairs so we took them to the Big Lots the! There can also be a minimum $ 100 charge for smaller purchases and had trouble with their delivery and outdoor! On April 11th and i am short of time furniture delivery, Fresh Dairy & ;..., their category of recliners features rocker recliners, price and quality help us but was very rude me! Go together and king sizes Lane home, and even snuggle-ups outside looks real and adds the right amount class! Were located and recieved friendly prompt response and taken to shelf LLC, and Mattress Protector claims...
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